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How bjs77 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit through DANA, OVO, or GoPay, and use our lobby — and how we protect it.

Account data protectionDANA, OVO, GoPay payment privacyYour right to access your dataClear data retention policyDirect contact for privacy requests
bjs77 How bjs77 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

If you want to review the data we hold, ask us to correct something, or request deletion of your account information, our support team handles privacy requests directly. Contact us through any of the channels below. We aim to respond to all data-related requests as promptly as our support queue allows — no automated brush-offs, just a real team reviewing your case.

Live Chat Open the live chat window from the lobby or account page. Describe your privacy request and our agent will escalate it to the data team immediately.
Email Support Send your request to our support email. Include the account email you registered with so we can locate your data record without delay.
Account Help Centre Log into your account and navigate to Help to submit a privacy request form. This method creates a ticket reference you can track for status updates.
DATA HANDLING DETAIL

How We Protect and Manage Your Data

Security and transparency are not afterthoughts in how we run accounts. Every section below covers a specific part of how bjs77 handles your information — from the moment you link your OVO or GoPay wallet through to how long we keep records after an account is closed.

Payment Data Security Deposits and withdrawals through DANA, OVO, and GoPay pass through encrypted connections. We do not store wallet PINs or full account credentials — only the transaction reference needed for reconciliation.
Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to see which parts of the lobby are used most. You can manage cookie preferences through your browser settings at any time.
Account Data Retention We keep your account data for as long as your account is active and for a period after closure as required by applicable law. Once the retention period ends, data is deleted or anonymised.
Requesting Changes or Deletion You can ask us to correct inaccurate data or delete your account record at any time. Requests are handled by our support team; some data may be retained where required by law.

Common Questions About Your Privacy at bjs77

These are the questions we hear most often about how your data is handled. Each answer is specific to how bjs77 operates — not a generic legal summary.

We collect your name, email, phone number, and wallet details you provide for DANA, OVO, or GoPay deposits. Device and session data is collected automatically for security.

We retain only the transaction reference required for reconciliation. Full wallet credentials and PINs are never stored on our servers after your deposit or withdrawal completes.

Yes. Submit a data access request through live chat, email support, or the Account Help Centre. We will locate your record and share the information we hold within a reasonable timeframe.

We share data with service partners only where necessary to process your payment or comply with a legal obligation. We do not sell your personal data to any third party.

Data is kept for a period after closure as required by applicable law. Once that period ends, your information is deleted or anonymised so it can no longer identify you.

Contact our support team via live chat or email with your account details and a deletion request. Some data may be retained where required by law, but we will inform you of that clearly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.