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Legal Terms Governing Your bjs77 Account

Everything about how bjs77 operates your account — what data we hold, how we use it, and what rights you have over it — is set out here.

Account Data RightsIndonesia-Eligible AccessDANA, OVO, GoPay Transaction TermsClear Contact PathTransparent Data Handling
bjs77 Legal Terms Governing Your bjs77 Account
REACH OUR LEGAL TEAM

Contact Us About Your Account Rights

If you have a question about your personal data, want to request a correction, or need to understand how a specific term applies to your account, our support team handles these directly. We aim to respond to all legal and data-related enquiries within a reasonable timeframe. Reach us through any of the channels below and reference your account ID so we can pull up your records promptly.

Live Chat Open the chat window from any page on bjs77. For data or account rights questions, select the Account & Legal topic so it reaches the right team.
Email Support Send your request, including your registered email and account ID, to our support address. Written requests for data access or correction are handled via this channel.
Help Centre Our Help Centre on bjs77 carries answers to common legal questions — account closure, data deletion timelines, and cookie settings — available any time.
HOW WE HANDLE YOUR DATA

Data Security and Account Integrity

Account security at bjs77 runs on SSL encryption for all data in transit, with payment details processed through the wallet infrastructure of DANA, OVO, and GoPay rather than stored on our own servers. We do not hold your wallet PIN or full payment credentials. Two-factor verification is applied at login to prevent unauthorised access. If you believe your account has been accessed without your permission, contact us immediately through live chat and we will lock the account while we investigate.

SSL Encryption

All data moving between your device and bjs77 is encrypted in transit. Your login, account details, and session activity are protected at every step.

Payment Security

We do not store your DANA, OVO, or GoPay credentials. Payments are processed directly through each wallet's own secure infrastructure.

Account Verification

Two-factor verification at login means an OTP is required alongside your password, adding a second layer against unauthorised access to your account.

Data Deletion Rights

You can request deletion of your personal data after account closure. We action verified requests in line with applicable legal retention obligations.

Common Legal and Policy Questions

Below are the questions we receive most often about account terms, data rights, and how our legal framework applies to your use of bjs77.

We hold your registration details, contact information, transaction records tied to DANA, OVO, or GoPay activity, and session logs needed for account security and dispute resolution.

Yes. Send a written request via email with your account ID. We will compile your data and respond within the timeframe required under applicable law in Indonesia.

Contact us through live chat or email, specifying which details are incorrect. We verify the request against your account before making any changes to keep your records accurate.

We do not sell personal data. We share information only where required by law, or with payment processors like DANA, OVO, and GoPay to complete your transactions.

Retention periods follow legal requirements applicable to our operations. Once those periods lapse, personal data is deleted or anonymised from our systems.

Access depends on local law. It is your responsibility to confirm that online gaming is permitted in your region. We do not make eligibility determinations on behalf of individual users.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.